Travel, Transportation & LogisticsAirlines | Travel & Hospitality | Logistics
Travel & Hospitality
The competitive nature of Travel & Hospitality, coupled with increasing customer demands, makes it very challenging for organizations in this domain to attract and retain customers. Technology plays a crucial role in enabling travel companies to manage smooth operations in this challenging environment.
Sonata, with its immense industry expertise in Travel & Hospitality, offers innovative & efficient solutions to leading Travel Agents, Tour Operators and Car Rentals. We offer a blend of emerging technologies & business expertise, which helps you grow your business faster.
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The customer and its end-customers required a Web selling application (commonly known as Web in Shops) for
the Retail Estate for a market leader in Travel and Tours Coordination. Sonata enhanced the customer's Web
platform supporting multiple brands / applications across various channels, i.e. shop, call center and
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The following are our offerings in the Travel & Hospitality domain :
Tour Operator Travel Agent Car Rentals
 Reservation Fulfillment |
Mid-Office & Back-Office Systems
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Web Sales / Internet Booking |
Pricing & Forecasting |
Enquiries & Bookings |
CRM |
Yield Management |
Load Planning |
GDS / CRS Integration |
Catalogs |
Payments & Refunds |
Loyalty Programs |
Web Sales Platform |
Banking & Reconcillation |
Travel 2.0 |
Dynamic Packaging |
Sale of Late Holidays |
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Travel 2.0 |
Loyalty Redemptions |
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GDS / Navitaire Integration |
Web Sales Platform |
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Back-Office : ERP/CRM |
Travel 2.0 |
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DW & Analytics |
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