A wide geographic spread of operations, mobile workforce and remote employee population are some factors that pose significant challenges to an airline’s management in cultivating a sense of belonging and ownership among its employees. These, in turn, are factors that motivate an airline's employees to provide superior service to its customers i.e. passengers.To keep their employees informed of all aspects of their operations, it is imperative for airlines to make all information -- in the form of documents, forms and manuals -- available to them in near real time.
Airlines also need to provide all their employees with access to a single version of documents as well as manually recorded forms. Additionally, they also need to be provided with a forum to share documents, information, knowledge and issues to keep them aware of updates on relevant information. A shared environment, accessible through a common portal will provide airlines’ employees with easy and secure access to operational as well as administrative information and documents.
Sonata, with over 100 experienced resources in MOSS and an experience of 40+ engagements, adopts an accelerator-based approach to provide MOSS-based airline departmental solutions to some of the leading airlines around the world.
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The customer’s key requirement was to build a portal-based application, which would facilitate
seamless content and information access for its employees across various departments. More info
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Sonata's MOSS based portal solution accelerator (Sonnet4Airlines) would help the following airline departments achieve operational, administrative and financial benefits:
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Flight Operations
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Cabin Crew
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Human Resources
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Ground Handling
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Contract Management
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Marketing
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Corporate Planning & International Relations
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The key advantages of a Sonnet4Airlines are:
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Lower licensing and maintenance costs
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Intuitive usability features
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Better maintenance and support
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Easy integration with Microsoft desktop applications as well as mail applications
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Short learning curve for the administration of applications
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