INNOVATION

 

Sonata has in place long-term technology partnerships with some of the world’s leading software product companies. These alliances are multi-faceted and include participation in various early adopter programs, access to specialized training, early access to products as well as premium support arrangements.

Sonata is Oracle Certified Advantage Partner

This means that our customers get the highest standards of services around the Oracle technology stack.  This is an acknowledgement by Oracle, of the best set of services that Sonata offers to its customers, with the highest levels of professionalism and resulting in the highest levels of customer satisfaction.

Sonata has also been recognized by Oracle as : 

 

	the Best Support Partner for the year 2007
	the Best Mid-Market Applications Partner

 

In addition, some of Sonata’s successful Oracle E-Business implementations have been selected as Oracle Success case studies and appear as success stories on the Oracle website.

Other aspects of Sonata's relationship with Oracle are : 

 

 

   

  

 

Our capabilities in the Oracle Technology Stack

Sonata aligns its capability definition with the positioning of Oracle’s products.  Broadly, we define our capabilities in the following three areas : 

 

Our Engagement Models

Project-based

Sonata provides specific project / engagement-based services in the areas of application, middleware and database as explained earlier.

Long-term engagements

 

 

Sonata has vast experience of setting up complex delivery centers focused on delivering dedicated engineering and business services to its customers. It has set up various such centers with varying team sizes -- ranging from 20 to 300+ dedicated resources -- for customers in the IT, Travel and Tourism, Manufacturing, CPG, Financial Services and Hospitality domains.

Founded on this experience, Sonata has developed a highly mature set of best practices for transitioning application knowledge and business knowledge from customers to its engineering and business teams offshore, and delivering high quality services to them.

Sonata adopts a customer-centric approach to providing Application Development and Maintenance (ADM) services, with multiple support groups that work closely with customer-specific teams to ensure success of the engagement.

The following diagram gives an overview of the various support groups like practice groups, CoEs and alliances that Sonata proactively invests in, and how an ODC can leverage these assets.

 

 

Sonata also offers a typical team structure that involves a core support / development team, a team shared across multiple application streams as well as an on-demand, flexible team that takes care of the enhancement requests. This team structure ensures a high-level of productivity within the Global Delivery Model and also provides the customer with a ramp-up / ramp-down option.