ENTERPRISE IT SERVICES

Packaged Applications Center of Excellence (PACE)

PACE -- Sonata's dedicated Packaged Applications Center of Excellence -- tracks state-of-the-art technologies and empowers its delivery teams to offer the best business value to the customers. Armed with inputs from industry analysts, Customer Advisory Boards and Packaged Application technology leaders, PACE makes investments for enriching Sonata's resources with skills, methodologies and tools.

PACE has a proven methodology for implementation and support of Packaged Applications, supported by innovative engagement models that deliver the best engineering and business values with an on-site / offshore mix for each type of service; these services range from full suite full cycle implementation to shared support services.

PACE's primary principle is to enable its customers to "Get More, Do More."

Foremost activities of PACE are to:

	Track technologies, developments and trends in the areas of packaged applications.
	Establish, maintain and grow strategic technology alliances with technology leaders (E.g. Certified Advantage Partnership with Oracle and Gold Certified Partnership with Microsoft).
	Gain understanding of domains and business imperatives and track business changes in the customers' business areas.
	Ensure availability of the required skill pool in the form of resources.
	Adopt technologies and solutions that deliver business value, supported by proofs-of-concept and canned processes that are demonstrable.
	Develop / maintain / support implementation methodologies, best practices, and tools and templates that lead to quicker, more reliable and better quality services for customers.
	Create and update a continuous set of re-usable components, frameworks, practices and knowledge base.
	Maintain referencible customers for each of the above areas and activities.